Visit our Knoxfield showroom for hands-on expert advice, or shop online with fast delivery Australia-wide. 100% genuine flavours, pipes, charcoal and accessories — over 6 years of trusted trading.
100% Genuine Products Fast Australia-Wide Shipping Knoxfield Showroom Secure Payments
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Everything you need for the perfect session — from premium flavours to quality hardware and accessories.
Call or text: 0499 SHISHA (0499 744 742) Email: support@thepremiumway.com.au
When You Visit
See and compare hookah pipes, bowls and accessories hands-on
Get packing and setup advice from seasoned shisha enthusiasts
Free parking on-site with easy highway access
Complimentary drinks while you browse
Click & Collect orders ready in 60 minutes — 18+ ID required
Shop Online — Delivered Across Australia
Not in Melbourne? No worries. We ship Australia-wide from our Knoxfield warehouse, with every order packed securely and tracked end-to-end.
$9.95
Standard Shipping
1–3 business days to metro areas. Tracked via Australia Post.
$11.95
Express Shipping
Next business day to metro. Required for flavour-only orders.
FREE
Orders Over $150
Free shipping Australia-wide on all orders over $150.
Orders placed before 2 pm AEST (Monday to Friday) are dispatched same day. We use double-wall cartons, air-pillow cushioning and tamper-evident tape — your gear arrives safe. Every order includes live tracking via Australia Post. Learn more about shipping and ordering online.
Prefer to pick it up? We offer Click & Collect from our Knoxfield showroom — most orders are ready within 60 minutes. You'll just need valid 18+ photo ID at collection.
Frequently Asked Questions
Quick answers to the questions Melbourne shisha buyers ask most.
Where is The Premium Shisha located in Melbourne?
Our showroom is at 20/573 Burwood Highway, Knoxfield VIC 3180. We're open Monday to Friday 11 am – 7 pm, and Saturday to Sunday 11 am – 6 pm. Free parking on-site, walk-ins welcome.
Can I pick up my order in-store?
Yes — Click & Collect orders are ready within 60 minutes. You'll need to present valid 18+ photo ID when collecting. Walk-ins are also welcome during trading hours.
Do you ship shisha across Australia?
We ship Australia-wide. Standard delivery is $9.95 (1–3 business days), Express is $11.95 (next business day to metro areas), and shipping is free on orders over $150. Orders placed before 2 pm AEST Monday to Friday are dispatched same day.
Are your products genuine?
100%. We only stock authentic products sourced directly from authorised distributors and premium global brands. No fakes, no grey imports, no knock-offs — that's been our guarantee for over 6 years. Browse our full range in the product catalogue.
What payment methods do you accept?
We accept Visa, Mastercard, Amex, PayID, and Bank Transfer. All payments are processed securely with no surcharges.
Do I need to be 18 to buy shisha?
Yes. You must be 18 or older to purchase tobacco products in Australia. Age verification may be required before dispatch for online orders, and valid photo ID is required for in-store purchases and Click & Collect.
What brands do you stock?
We carry a wide range of premium brands including Al Fakher, Adalya, Darkside, MustHave, Tangiers, Nakhla, and more. For pipes, we stock everything from traditional Egyptian hookahs to modern German designs. Browse our flavour range or hookah pipes.
How do I get advice on what to buy?
Visit our Knoxfield showroom for hands-on help, or call and text us at 0499 SHISHA (0499 744 742) — we're available 7 days a week. You can also reach us by email at support@thepremiumway.com.au. Our team uses the gear daily, so we'll match you with the right setup for your experience level and budget.
Ready to Get Started?
Whether you're setting up your first hookah or upgrading your daily driver, we've got the gear and the know-how. Free shipping on orders over $150.
18+ only. Health warning: Smoking causes lung cancer, heart disease, emphysema and may complicate pregnancy. For support, call Quitline 13 7848 or visit quitnow.gov.au
