Visit our Melbourne Store for hands-on expert advice, or shop online with fast delivery Australia-wide. Tobacco, pipes, charcoal and accessories — over 6 years of trading.
Genuine Products Fast Australia-Wide Shipping Melbourne Store Secure Payments
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Everything you need for the perfect session — from tobacco to quality hardware and accessories.
Mon–Fri 11 am – 7 pm Sat 11 am – 7 pm, Sun 11 am – 6 pm
Contact
Call or text: 0499 SHISHA (0499 744 742) Email: support@thepremiumshisha.com.au
When You Visit
See and compare hookah pipes, bowls and accessories hands-on
Get packing and setup advice from seasoned shisha enthusiasts
Free parking on-site with easy highway access
Complimentary drinks while you browse
Click & Collect orders ready in 60 minutes — 18+ ID required
Shop Online — Delivered Across Australia
Not in Melbourne? No worries. We ship Australia-wide from our Melbourne Store, with every order tracked end-to-end.
$9.95
Standard Shipping
One flat rate Australia-wide, at any weight. Tracked via Australia Post.
$14.95
Express Shipping
Next business day to metro. Required for tobacco-only orders.
FREE
Click & Collect
Pick up from our Melbourne Store, usually ready within 60 minutes.
Orders placed before 2 pm AEST (Monday to Friday) are dispatched same day. Every order includes live tracking via Australia Post. Learn more about shipping and ordering online.
Prefer to pick it up? We offer Click & Collect from our Melbourne Store — most orders are ready within 60 minutes. You'll just need valid 18+ photo ID at collection.
Frequently Asked Questions
Quick answers to the questions Melbourne shisha buyers ask most.
Where is The Premium Shisha located in Melbourne?
Our store is at 20/573 Burwood Highway, Knoxfield VIC 3180. We're open Monday to Friday 11 am – 7 pm, and Saturday 11 am – 7 pm, Sunday 11 am – 6 pm. Free parking on-site, walk-ins welcome.
Can I pick up my order in-store?
Yes — Click & Collect orders are ready within 60 minutes. You'll need to present valid 18+ photo ID when collecting. Walk-ins are also welcome during trading hours.
Do you ship shisha across Australia?
We ship Australia-wide. Standard delivery is $9.95 (1–3 business days), Express from $14.95 (next business day to metro areas). Orders placed before 2 pm AEST Monday to Friday are dispatched same day.
Are your products genuine?
100%. We only stock authentic products sourced directly from authorised distributors. No fakes, no grey imports, no knock-offs — that's been our guarantee for over 6 years. Browse our full range in the product catalogue.
What payment methods do you accept?
We accept Visa, Mastercard, PayID, and Bank Transfer. All payments are processed securely with no surcharges.
Do I need to be 18 to buy shisha?
Yes. You must be 18 or older to purchase tobacco products in Australia. Age verification may be required before dispatch for online orders, and valid photo ID is required for in-store purchases and Click & Collect.
What brands do you stock?
We carry brands including Al Fakher, Adalya, Darkside, MustHave, Tangiers, Nakhla, and more. For pipes, we stock everything from traditional Egyptian hookahs to modern German designs. Browse our tobacco range or hookah pipes.
How do I get advice on what to buy?
Visit our Melbourne Store for hands-on help, or call and text us at 0499 SHISHA (0499 744 742) — we're available 7 days a week. You can also reach us by email at support@thepremiumshisha.com.au. Our team uses the gear daily, so we'll match you with the right setup for your experience level and budget.
Ready to Get Started?
Whether you're setting up your first hookah or upgrading your daily driver, we've got the gear and the know-how. Standard shipping is $9.95 flat rate Australia-wide, at any weight.
18+ only. Health warning: Smoking causes lung cancer, heart disease, emphysema and may complicate pregnancy. For support, call Quitline 13 7848 or visit quitnow.gov.au
